Wakey

The alarm didn’t go off

Wakey needs a few permissions to wake you reliably. Check all of these:

• Notifications allowed, including full-screen alerts.
• Alarms & reminders (Android) permitted, so the alarm can fire at an exact time.
• Battery optimisation disabled for Wakey. Aggressive battery savers on some Android devices will kill scheduled alarms.
• Do Not Disturb — allow Wakey as an exception, or alarms may be silenced.
• Keep the volume up. Wakey ramps volume by default, but the system alarm channel still applies.

A photo mission won’t pass

Photo missions are checked automatically. Give the camera good light, fill the frame with the subject, and photograph the real thing rather than a picture on another screen. If verification can’t reach our servers, Wakey falls back to a different mission type so you are never trapped by a failing check.

Managing your subscription

Wakey Premium is billed through the App Store or Google Play, not by us. Manage or cancel it there:

• iPhone: Settings → your name → Subscriptions.
• Android: Play Store → profile → Payments & subscriptions → Subscriptions.

Already paid and the app doesn’t know? Open Settings in Wakey and tap Restore purchases. Refunds are handled by Apple or Google under their own policies.

Deleting your account

Settings → Delete account inside the app removes your account and data. You can also request deletion from this website. Deleting your account does not cancel your store subscription — cancel that separately using the links above.

Wakey and your health

Wakey is an accountability and habit tool. It is not a medical device, it does not diagnose or treat any condition, and it does not provide medical advice. If you have a sleep disorder or persistent sleep problems, please talk to a qualified clinician.